Name: Betty Hatfield, patient care coordinator

Name of Business: Southside Physical Therapy

Street address: 1580 Armory Drive

Phone number: 562-0990

Operating hours: 7 a.m. to 7 p.m. Monday, Tuesday, Thursday and 7 a.m. to 5 p.m. Wednesday and Friday.

E-mail address: bhatfield@southsidephysicaltherapy.com

Nature of business: Rehabilitation offering physical, occupational and speech therapy

Owner: Kevin P. Schrack

Year founded: 1992

Current locations: Franklin, Chesapeake, Windsor

Number of employees: 14 in Franklin Office

How’s business: Great

One thing you wish everyone knew about your business: Southside Physical Therapy has the only certified clinical orthopaedic specialist in this area and all of therapists are direct access certified.

Something you offer that a customer won’t find elsewhere: A professional, caring, compassionate staff that strives to meet the goals of the patient and physician.
Advice to young entrepreneurs: Study and get a good education; be prepared to work hard; treat everyone with respect and honesty.

Your first job: Hairstylist

Your role model (in business or in life generally):  My Mom, who taught me respect, honesty and anything worth having is worth working for.

The key to a successful business is: Treat others as you would like to be treated.