Name: Allison Rawls

Name of business:  Bronco Federal Credit Union

Street address: 135 Stewart Drive, Franklin

Phone number:  569-6000

Operating hours: 8 a.m. to 5 p.m. Monday through Friday. Wednesdays, open at 9:30 a.m.

E-mail address: Allison.rawls@broncofcu.com

Nature of business:  Financial institution/mortgage loan originator

Manager and title:  Bob Petty, chief executive officer

Year founded: 1941

Number of employees: 72

How’s business: We are blessed with an incredibly low-rate environment, which has made us very busy in the real estate department at Bronco.

One thing you wish everyone knew about your business: If there is equity in your home, you can actually roll in the costs to refinance.

Something you offer that a customer won’t find elsewhere: Personal attention

Advice to young entrepreneurs: You are only as good as the people you choose to surround yourself with.

Your first job:  McGriff, Siebels and Williams in Birmingham, Ala.

Your role model (in business or in life generally): I would say my family in general.  They taught me the value of hard work and supported me in every decision I made.

The key to a successful business is: Pay attention to every detail when working with a client. Never forget that you are the person representing not only yourself, but your company.