Name of Business: Southside Physical Therapy — Windsor

Name of person featured: Sarah Wright, physical therapist

Street address: Located in the Windsor Plaza at 70 E. Windsor Blvd.,

Phone number: (757) 242-4236

Operating hours: 8 a.m. to 7 p.m. Monday, Wednesday and Thursday; 8 a.m. to 1 p.m. Tuesday and Friday

Web address: www.southsidephysicaltherapy.com

Nature of business: We focus on helping our patients achieve optimal function with minimal pain through the use of modalities, guided therapeutic exercise and hands-on manual techniques. We work to decrease pain and improve function.

Principal owners: Kevin Schrack, PT, owner, president; Daniel Hoctor, PT, vice-president

Year founded: 1992

OTHER locations: We also have locations in Franklin and Chesapeake

Number of employees: Five in Windsor

How’s business? We are always happy to accept new patients and are usually able to get an appointment scheduled within 24-48 hours of calling.

One thing you wish everyone knew about your business: I wish for the community to know that it is your choice where you attend physical therapy.

Something you offer that a customer won’t find elsewhere: We offer a friendly environment and strive for our patients to have an enjoyable experience while attending physical therapy at Southside. Our knowledgeable staff, combined with a welcoming, respectful atmosphere allows us to rehab our patients quickly and effectively. We frequently attend continuing education courses, which allow us to update and perfect the skills used during the rehabilitation process.

Advice to young entrepreneurs: Success does not come easy. You have to work for what you want.

Your first job: At 14, I washed dishes for a local diner in my hometown. My dad lived close, so I was able to ride my bike or walk to and from work.

Your role model: My mom. She has achieved so much in life by working hard and being honest.

The key to a successful business is: Word-of-mouth is the best form of advertisement. Providing quality service in a fun, yet professional, atmosphere results in a good recommendation to another who may be in need of physical therapy.