T-J Nails & Spa

Published 8:55 am Wednesday, January 13, 2010

Name of person featured: Lee Phan

Name of business: T-J Nails & Spa

Street address: Next to Farm Fresh at 1451 Armory Drive, Franklin

Phone number: (757) 516-2727

Operating Hours: Mon.-Sat. 9 a.m. to 8 p.m.

Nature of Business: Full-service nail salon

Principal owner: Lee Phan

Year Founded: Franklin 2009

Prior Location: Suffolk 2000

Number of employees: Five

How’s business: Very pleased with business. We’re doing well for a new nail salon. We’re excited about the new customers we’re getting every day.

One thing you wish everyone knew about your business: We do both acrylic and gel nails. We also do spa pedicures, manicures and waxing.

Something you offer that a customer won’t find elsewhere: We have a special pink butterfly-style pedicure chair for your little princess.

Advice to young entrepreneurs: Provide excellent customer service to each one of your clients

Your first job: Nail artist in Hawaii

Your role model (in business or in life generally): My mother taught me to work hard and do my best.

The key to a successful business is: Treat your customers like you want to be treated.