Name of Business: Tangles Hair & Nail Salon

Street address: 216 Middle Street, Franklin

Phone number: (757) 516-2990

Operating hours: Tuesday-Saturday 9 a.m. to 5 p.m. Evenings by appointment

Nature of business: Hair, nails, massage

Principle owner: Pat Sawyer

Year founded: 2009

Prior locations: Armory Drive

Number of employees: Three

How’s business? Getting there quickly

One thing you wish everyone knew about your business: We offer a friendly atmosphere and competitive pricing.

Something you offer that a customer won’t find elsewhere: Chair massage, custom jewelry, custom hair bows

Advice to young entrepreneurs: Never give up, and be creative.

Your first job: Waitress

Your role model (in business or in life generally): My mother

The key to a successful business is: Customer service and never saying you can’t accomplish your goals