Name of Business: The Professional Academy of Health Care Reimbursement Specialists

Street address: The Franklin Business Incubator, 601 N. Mechanic St., Classroom A

Phone number: (757) 944-0883 or (757) 569-9406

Operating hours: Varies depending upon classroom hours. Most classes are held in the evenings or on Saturday mornings. I can be reached from 8 a.m.- 9 p.m., unless I am in class.

E-mail address: contact@pahrs.com

Nature of business: Preparatory classes for the National Coding, Billing and Reimbursement Certifications.

Principle owner/manager and title: Renée L. Antieau, CPC, CRS, instructor and managing partner

Year founded: 2009

Prior locations: Norfolk and Virginia Beach

Number of employees: 1

How’s business? Just getting started again. Classes begin here in Franklin in October.

One thing you wish everyone knew about your business: The key to success in health care is to carry as many credentials as possible. Most businesses will no longer hire a coder, biller, auditor or reimbursement specialist unless they are nationally certified.

Something you offer that a customer won’t find elsewhere: Classes are kept small, typically not more than 10 students in a class. I make myself available to my students through our “Student Corner” on the Web site, via e-mail, on my iPhone or by cell. They know they can call me at any time.

Advice to young entrepreneurs: “Do what you love, the money will follow.” A past church pastor once taught me that we all have a God-given gift. Find your gift — your niche — and go after it.

Your first job: McDonald’s. It taught me a lot about work ethics as a kid growing up in the suburbs of Detroit.

Your role model (in business or in life generally): My family has taught me a lot about business as I came from a family of entrepreneurs.

The key to a successful business is: There are a lot of slogans that come to mind like “Work hard, play hard” or “Rule No. 1, the customer is first. Rule No. 2 if the customer is not first, refer to rule No. 1” or “To get what you’ve never had, you must do what you have never done!”