Name of EMPLOYER: City of Franklin Public Works Department

Employee: Jack Norvell (pictured), retired from Department of Corrections, Downtown Franklin Association president

Address: 240 Main St.

Phone number: 562-6900

Operating Hours: 9 a.m. to 5 p.m.

Nature of Business: Beautification of Franklin — please do not litter

Prior Location: 111 Main St.

Number of employees: Two

How’s business: Business unfortunately is good, due to littering. Franklin is a beautiful place to live. Let’s work together to keep it that way.

One thing you wish everyone knew about your business: We volunteer a lot of hours to help keep Franklin a place we all can be proud of.

Something you offer that a customer won’t find elsewhere: Friendly faces and strong commitment to the Franklin area

Advice to young entrepreneurs: Take time to smile, be polite and friendly.

Your first job: My first job was delivering newspapers when I was 8 years old. I wanted money of my own and to help my family.

Your role model (in business or in life generally): Chester Burgess. He always had time for everybody. He put God first, then family, then friends and treated everybody the same.

The key to a successful business is: Be on time, smile and be polite to everyone.