Address: 1393 Armory Drive, Franklin

Phone number: 757-562-2295

Operating Hours: 9 a.m. to 5 p.m. Monday-Friday, 9 a.m. to 1 p.m. on Saturday. We work nights and weekends too, by appointment to accommodate our clientele.

E-mail address: angeladenson@hotmail.com

Nature of Business: Real Estate Company

Principle owner/manager and title: Phyllis H. Mewborn is owner/broker. I am the office manager and sales associate.

Year Founded: 1984

Prior Location: Fourth Avenue, Franklin

Number of employees: 14 sales associates

How’s business: Business is good and could always be better. Come see us to purchase your new home.

One thing you wish everyone knew about your business: We value our clients. They are treated with respect — you are not just a number at Century 21.

Something you offer that a customer won’t find elsewhere: We cater to the individual needs of the customer with that wonderful Franklin/Southampton friendliness.

Advice to young entrepreneurs: Work hard and continue to educate yourself in your chosen field.

Your role model (in business or in life generally): I have two role models. My grandfather — Otis Blythe and my mom, Kitty Denson. Pop taught me to be kind to people and treat them as I would want to be treated. Mom taught me to make the best of every situation, to cherish your friends and to laugh — a sense of humor is so important. I rely on their wisdom daily even though they are no longer here.

The key to a successful business is: Take care of the customer.