Address: 1580 Armory Drive, Suite B, Franklin

Phone number: 757-562-0990

Operating Hours: 8 a.m. to 7 p.m. Mon., Tue. and Thurs.; 8 a.m. to 5 p.m. Wed.

E-mail address: svick@southsidephysicaltherapy.com

Nature of Business: To provide quality physical therapy and occupational therapy care for patients, which results in enhanced function and health by delivery of the Southside Physical Therapy product.

Principle owner/manager and title: Kevin Schrack, physical therapist, president; Daniel Hoctor, doctor of physical therapy, vice president

Year Founded: 1992

Prior locations: Started in Franklin. We have locations in Chesapeake and Windsor.

Number of employees: 15 in Franklin

How’s business? We continue to expand our offerings in efforts to serve the community. We offer physical therapy, occupational therapy and speech therapy in our Franklin location. We offer land-based and aquatic physical therapy with emphasis on manual therapy and exercise-based programs. Our occupational therapist works in Southampton County with the local school system treating special-education students, with the local early intervention program treating children with special needs and splits her time in the clinic with hand patients. We work with local health agencies that contract our services for physical and occupational therapy. We enjoy treating local high school athletes after suffering injuries in interscholastic athletics. We are a comprehensive rehabilitation facility that treats a wide age group. We look forward to serving the community for many years to come.

One thing you wish everyone knew about your business: We are here to help patients alleviate pain and regain function so that they can be as independent in their daily activities as possible.

Something you offer that a customer won’t find elsewhere: We provide a friendly and warm atmosphere with knowledgeable and conscientious staff that allow patients the opportunity to rehabilitate efficiently.

Advice to young entrepreneurs: Find you a knowledgeable mentor before jumping into starting any business. Work hard and provide a quality service. Do not try to take short cuts.

Your role model (in business or in life generally): My parents and grandparents

The key to a successful business is: Listen to your customers and provide a quality service; if you offer them what they want they will continue to use your services and tell others of your services.